Delivery times are estimates and start from the date of dispatch. PIERRE will endeavour to send your order out as quickly as possible but cannot be held responsible for delays such as a result of remote delivery locations.
Within Europe, we offer free shipping for orders over €99 and ask a flat rate of €6.99 for orders under €99. If your order needs to be shipped outside Europe, you will be responsible for paying any additional charges for taxes or customs clearance. We advise you to contact your local customs office for further information.
We handle all orders placed from Monday to Friday before 12:00 (CET) on the same day. If you place your order on a Saturday, Sunday or public holiday, it will be handled on the first business day after that.
If you wish to cancel your order but the order has already been dispatched, you are required to receive it. The cancellation is not valid until it has been confirmed by PIERRE by email. If a product has been discontinued or is out of stock, PIERRE has the right to cancel the purchase and refund the paid amount to the customer.